About us

home / about us
Abbott LifePlus

ABBOTT LIFEPLUS

Welcome to Abbott LifePlus. Simply sign up online to be an Abbott LifePlus member to start enjoying great privileges and benefits today. As an Abbott LifePlus Member, you're entitled to several exclusive privileges. Abbott products purchased earn you Abbott LifePlus Reward Points, which you can collect and exchange for your favorite Abbott products. You'll also receive the latest information of our promotion campaigns.

This loyalty program gives you special Abbott redemptions and privileges. It's our way of saying thanks for your support, making Abbott the name most trusted in Malaysia. Collect points with every purchase of Abbott products, and redeem these points for more of your favorite Abbott products.

We appreciate your trust and support in us as a quality provider of quality consumer healthcare products. That's why we're constantly finding ways to share the best of our products with you. As part of the Abbott LifePlus you can look forward to a whole host of new services and benefits especially for you.

This Privacy Policy explains how Abbott Laboratories including its subsidiaries and affiliates, (together referred to as "Abbott") handles the personal information that you provide to us on web sites controlled by Abbott which link to this Privacy Policy (together referred to as "Abbott Web Site(s)"). Unless otherwise specifically noted, this Privacy Policy does not apply to personal information collected from you offline, to Abbott web sites that do not link to this Privacy Policy, to residents of the United States, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites is subject to this Privacy Policy and the Online Terms of Use.

Please read this Privacy Policy before using Abbott Web Sites or submitting personal information to us.
 

What is "personal information" as used in this Privacy Policy?

"Personal information" means information that identifies you or could be used to identify you and which is submitted to and/or collected by Abbott Web Sites. Examples of personal information include your name, your postal address, your e-mail address and your telephone number.
 

How does Abbott collect information online?

Abbott collects information in two ways:
  • Personal Information You Submit:

    Abbott collects personal information that you enter into data fields on Abbott Web Sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Abbott programs, contact Abbott customer service, or respond to Abbott surveys. To protect your privacy, you should not provide Abbott with any information that is not specifically requested.

  • Passive Collection of Unidentifiable Information:

    Abbott Web Sites may collect information about your visits to Abbott Web Sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, and web beacons. Cookies are small text files that are transferred to your computer's hard disk by a website. Web beacons (also referred to as GIF files, pixels or Internet tags) help Abbott recognize a unique cookie on your browser. Your Internet browser automatically transmits to Abbott Web Sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Abbott Web Sites easier by allowing Abbott to provide better service, customize Abbott Web Sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve Abbott Web Sites. Certain features of Abbott Web Sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information and Abbott will not connect additional identifiable information with information collected through the use of such tracking technologies. With respect to limiting or disabling tracking technology please see below "What choices do I have about how Abbott collects and uses personal information about me?"
     

In what circumstances and for what purposes might Abbott collect and use personal information?

Abbott will use the personal information you provide through Abbott Web Sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an Abbott Web Site, Abbott may use certain identifying technologies to allow that Abbott Web Site to "remember" your personal preferences, such as sections of that Abbott Web Site that you visit frequently and, if you choose, your user ID. We will only use your personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Abbott's products or services, to invite you to participate in surveys about our products, or to notify you about special promotions if you provided us with your prior opt-in for such purposes.
 

Does Abbott consolidate personal information?

Abbott may consolidate the personal information of customers who use Abbott Web Sites. In addition, we may consolidate information in a non-identifiable form (aggregate/anonymous data) to help us better design Abbott Web Sites and Abbott products, to enhance our research activities, and to facilitate other business functions.
 

What choices do I have about how Abbott collects and uses personal information about me?

You may always limit the amount and type of personal information that Abbott receives about you by choosing not to enter any personal information into forms or data fields on Abbott Web Sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Abbott Web Sites may ask whether you wish to opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Abbott Web Sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. However, Abbott Web Sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.
 

Who will have access to personal information about me?

Personal information can be accessed by a restricted number of Abbott employees, by certain companies with which Abbott may conduct joint programs, and by third parties with whom Abbott contracts to carry out business activities for Abbott. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Abbott's practice to seek your consent where required by applicable law if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Abbott's practice is to require its contractors to keep your personal information confidential and to use your personal information only to perform functions for Abbott.
 

Does Abbott share personal information with third parties?

Except as otherwise stated in this Section, Abbott will not transfer your personal information to third parties unless you have been provided with an opportunity to opt into this disclosure. Abbott may disclose your personal information without your opt-in to third party service providers which assist us with our business activities. It is Abbott's practice to require such third party service providers to keep your personal information confidential and to use your personal information only to perform functions for Abbott and in accordance with Abbott's instructions. Abbott further reserves the right to disclose your personal information to respond to authorized information requests from government authorities or when otherwise required by law. In the event Abbott sells one of its product lines or divisions, Abbott will only transfer your personal information to the buyer subject to your consent where required by applicable law so that the buyer can continue to provide you with information and services.
 

How does Abbott secure personal information?

It is Abbott's practice to secure each Abbott Web Site that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Abbott cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Abbott Web Sites, you must weigh both the benefits and the risks. In addition, Abbott Web Sites covered by this Privacy Policy will display a warning whenever you link to a web site that is not controlled by Abbott; you should check the privacy policies of such third-party web sites before submitting personal information.
 

How may I correct personal information or delete it from current customer records?

With your support Abbott will keep personal information accurate and up-to-date. You may request to remove, amend or correct your personal information. Please notify us of your wishes by contacting us in one of the ways specified below.
 

How long will Abbott store personal information?

In general, Abbott will only store your personal information for as long as it is needed to fulfill the purposes for which it was collected, subject to applicable data retention periods imposed upon Abbott by applicable law.
 

How can I contact Abbott?

If you have questions about the scope, use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Abbott business or a particular Abbott program, please contact us by clicking on the "Contact Us" link on the Abbott Web Site you are visiting or by e-mailing us at info@abbottlifeplus.com. Alternatively, you may send a letter to the following address:

Abbott LifePlus
Abbott Laboratories (M) Sdn Bhd
No 22, Jalan Pemaju U1/15, Seksyen U1
HICOM-Glenmarie Industrial Park
40150 Shah Alam,
Selangor Darul Ehsan

In all communications to Abbott, please include the e-mail address used for registration (if applicable), the Abbott Web Site address on which you provided any personal information about which you have questions or concerns (e.g. Abbott.com etc.), and a detailed explanation of your request. If you would like to delete, amend or correct your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
 

How will I know whether Abbott has updated this Privacy Policy?

If Abbott changes its privacy practices, an updated version of this Privacy Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy Policy. Without prejudice to your rights under applicable law, Abbott reserves the right to amend this Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes and good business practices.

 

These Online Terms of Use govern your access to web sites controlled by Abbott Laboratories, including its subsidiaries and affiliates (together referred to as "Abbott"), which link to these Online Terms of Use (together referred to as "Abbott Web Sites"). These Online Terms of Use do not apply to Abbott web sites that do not link to these Online Terms of Use, to residents of the United States, or to third-party web sites to which Abbott Web Sites may link. Your use of Abbott Web Sites is subject to these Online Terms of Use and the Privacy Policy.

Without prejudice to your rights under applicable law, Abbott reserves the right to amend these Online Terms of Use to reflect technological advancements, legal and regulatory changes and good business practices. If Abbott changes these Online Terms of Use, an updated version of these Online Terms of Use will reflect those changes and we will notify you of such changes by updating the effective date at the top of these Online Terms of Use. By accessing or using the Abbott Web Sites, you agree that you have read, understand, and agree to be bound to the current version of these Online Terms of Use which you may view when accessing the Abbott Web Sites. If you disagree with these Online Terms of Use, or are dissatisfied with the Abbott Web Sites, your sole and exclusive remedy is to discontinue using this.
 

DISCLAIMERS

You acknowledge and agree that:
  • Although we strive to provide on the Abbott Web Sites the latest developments relating to our products and services, and other information about Abbott, we do not warrant the accuracy, effectiveness and suitability of any information contained in the Abbott Web Sites. Each person assumes full responsibility and all risks arising from use of the Abbott Web Sites. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Abbott reserves the right to make additions, deletions, or modifications to the information contained on the Abbott Web Sites at any time without any prior notification.
  • Abbott makes no representations or warranties of any kind or nature with respect to the information or content posted on the Abbott web sites. Abbott hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. in no event shall Abbott be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of the Abbott web sites, and/or the information or content posted on the Abbott web sites, regardless of whether Abbott has been advised as to the possibility of such damages.
  • Abbott is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites. Except as otherwise provided on the Abbott Web Sites, Abbott will not edit, censor or otherwise control any content provided by third parties on any bulletin board, chat room or other similar forums posted on the Abbott Web Sites. Such information should, therefore, be considered as suspect and is not endorsed by Abbott.
  • The Abbott Web Sites may contain forward-looking statements that reflect Abbott's current expectation regarding future events and business development. The forward-looking statements involve risks and uncertainties. Actual developments or results could differ materially from those projected and depend on a number of factors including, but not limited to, the success of current research programs, results of pending or future clinical trials, ongoing commercialization of its products, regulatory approvals of pharmaceuticals, validity and enforcement of its patents, the stability of its commercial relationships, and the general economic conditions. Abbott intends to update the Abbott Web Sites on a regular basis but assumes no obligation to update any of the content.


YOUR USE

You acknowledge and agree that:
  • By using the Abbott Web Sites, you agree not to disrupt or intercept our electronic information posted on the Abbott Web Sites or on any of our servers. You also agree not to attempt to circumvent any security features of the Abbott Web Sites, and to abide by all applicable, local, state, federal and international laws, rules and regulations.
  • You grant to Abbott the right to use all content you upload or otherwise transmit to the Abbott Web Sites, subject to these Online Terms of Use and Abbott's Privacy Policy in any manner Abbott chooses, including, but not limited, to copying, displaying, performing or publishing it in any format whatsoever, modifying it, incorporating it into other material or making a derivative work based on it. To the extent allowed by applicable law you waive any moral rights you may have to content you upload or otherwise transmit to the Abbott Web Sites (if any).
  • Except as expressly stated and agreed upon in advance by Abbott, no confidential relationship shall be established in the event that any user of the Abbott Web Sites should make any oral, written or electronic communication to Abbott (such as feedback, questions, comments, suggestions, ideas, etc.). If any Abbott Web Sites require or request that such information be provided, and that such information contains personal identifying information (e.g., name, address, phone number, email address), Abbott shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Abbott shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Abbott is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights.


PRODUCT LABELING

Product names, descriptions and labeling may be of U.S. origin or of a third country's origin which is not your country of residence. Products may not be available in all countries or may be available under a different brand name, in different strengths, or for different indications. Many of the products listed are available only by prescription through your local healthcare professional. Except as expressly stated and agreed upon in advance by Abbott, no director, employee, agent, or representative of Abbott, its subsidiaries and affiliates are engaged in rendering medical advice, diagnosis, treatment or other medical services that in any way create a physician-patient relationship through the Abbott Web Sites.

 

INTELLECTUAL PROPERTY

The information, documents, and related graphics published in the Abbott Web Sites (the "Information") are the sole property of Abbott, except for information provided by third-party providers under contract to Abbott. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Abbott Web Site are used separate from accompanying text. Abbott is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Abbott. No use of any Abbott trademark, trade names, trade dress and products in the Abbott Web Sites may be made without the prior written authorization of Abbott, except to identify the product or services of the company.

 

PRIVACY AND SECURITY

Abbott is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to the Abbott Web Sites. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using the Abbott Web Sites, you agree to be bound by that Privacy Policy.

You recognize and agree that when submitting your personally identifiable information to the Abbott Web Sites, while Abbott has safeguards in place to prevent unauthorized access or interception, there is no absolute guarantee of security. In the unlikely event of an interception or unauthorized access despite our efforts, Abbott shall not be responsible for such interceptions or unauthorized access, or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a customer or user, even if Abbott has previously been advised of the possibility of such damages, Abbott does not warrant, either expressly or implied, that the information provided by any customer shall be free from interception or unauthorized access, and does not provide any implied warranties of merchantability and fitness for a particular purpose. each customer is responsible for maintaining the confidentiality of his or her own password.

 

LIMITATION OF LIABILITY

Abbott does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through, the Abbott Web Sites. Reliance on these materials, information and opinions is solely at your own risk. Abbott disclaims any liability for injury or damages resulting from the use of the Abbott Web Sites, or the content contained thereon.

The Abbott web sites, the site content, and the products and services provided on or available through the Abbott web sites are provided on an "as is" and "as available" basis, with all faults. in no event shall Abbott or its vendors, or their respective directors, employees or agents (hereinafter "Abbott parties") be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, the Abbott web sites, the site content, any services provided on or through the Abbott web sites or any linked site, including any special, indirect, punitive, incidental, exemplary or consequential damages, including, but not limited to, personal injury, lost profits or damages resulting from delay, interruption in service, viruses, deletion of files or electronic communications, or errors, omissions or other inaccuracies in the Abbott web sites or the site content, whether or not there is negligence by Abbott and whether or not Abbott has been advised of the possibility of any such damages.

You agree that regardless of any applicable law to the contrary, you cannot file a claim or cause of action arising out of or related to the Abbott Web Sites or these Online Terms of Use more than one (1) year after such claim or cause of action arose.

Please be aware that additional legal notices, disclaimers, and other terms and conditions may apply to the Abbott web sites.

 

GENERAL

You agree that these Online Terms of Use and the Privacy Policy describe the entire agreement between us with respect to its subject matter. The Abbott Web Sites were created and are operated under the laws of the State of Illinois. The laws of the State of Illinois will control the terms provided in these Online Terms and Conditions, to the extent that the laws of the State of Illinois are not overridden by applicably mandatory law, e.g. consumer protection laws applying to you. If a court of competent jurisdiction finds that any provision of these Online Terms of Use is invalid or unenforceable, you agree that the other provisions of these Online Terms of Use will remain in full force and effect.